Shipping policy
Shipping Policy
Thank you for choosing Nucore. We strive to deliver your tech essentials as quickly as possible. Below are the details of our shipping process:
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a notification email once your order has been dispatched from our fulfillment center.
2. Shipping Estimates
We offer expedited global shipping to ensure your gear reaches you in record time.
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Standard International Shipping: 4 to 8 business days.
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Please note: Delivery times are estimates and start from the date of shipping, not the date of order.
3. Tracking Your Order
Once your order has shipped, you will receive an email containing a tracking number and a link to track your package in real-time. Please allow 24-48 hours for the tracking information to update.
4. Customs, Duties, and Taxes
Nucore is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged, please contact our support team immediately at [Your Support Email] with photos of the damaged packaging and product. We will arrange a replacement or refund as quickly as possible.
6. Address Accuracy
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update, which can cause delays in delivery.